Queue Management System Introduction:
QMS queue management system is a combination of all the hardwares such as Ticket Dispenser Kiosk, Counter Displays,Led/Lcd Main Display Unit, Teller Interface Units,Customer Appraising Equipment.... and our developed QMS queue management system software which helps you better manage your customer flow. Used in any type of organization with substantial customer flow and need for queue management solution, QMS solution makes customer service a pleasurable process, hence increasing the value of your business.
Also known as Waiting Line Management Systems, Queuing Systems, Customer Flow Management; Queue Management Systems are widely used in banks, financial institutions, hospitals & clinics, public offices and much more. We help you make your customers happy and satisfied with the products and service you provide.
Full automatic multi-service queue management system
1.The customer comes into the hall then press service buttons or touch the ticket issuer screen on ticket dispenser to get the ticket,
2.The ticket show the customer's queuing number and his service name,then both display(main display and counter display can show next number and counter) and sound box(can broadcast the next number to be served) tell the customer to be served.
3.When the operator press the manipulator,Sound Box can broadcast next queuing customer meanwhile show the next queuing number on the waiting room main display.So circularly do.
4.On main display can display advertising message and queue number.
Complete QMS Queue Management System include:
- Ticket Dispenser Kiosk
- Display Units(Counter Display&Main Display)
- Teller Interface Unit(Manipulator&Callpad)
- QMS Queue Management System Software
Queue Management System Technical Specification&Parameter:
| 15 or 17 or 19 or 21.5 or 22 Inch LCD IR touch screen Ticket Dispenser |
| User friendly graphical interface,(Windows Operating System) |
| Multi-language printing on tickets |
| On the LCD Touch Screen of Ticket Dispenser can show multi-language service items buttons,sub service menu also availale |
| can do unlimited quantity of queue services and for unlimited counters |
| Support to connect with unlimited quantity of Counter Display, unlimited quantity of Main Display, unlimited quantity of Opinion Controller ,unlimited quantity of Manipulator |
| Alone standing kiosk model |
| Support to connect with LCD or Plasma main display |
| Support to use Hardware Manipulator(physical call pad) or Virtual manipulator(software call pad) |
| 80mm width thermal paper printer with auto cutter |
| multi-voice sound broadcast(multinational language voice announcement) |
| Have plenty of queue report statistic and centralized network report monitor,view and printing from the Server |
| RS485 communication connection and base on SQL database |
| Work by Wired or Wireless Communication |
